When an agent creates a comment for a specific transaction task, it would be super helpful if that comment would be linked to the task similarly to the way that a document is linked to a task. In other words, as an Admin, when I click on the "Tasks" pane I can see all the agents' tasks. Next to any task that has a document linked to it is a small document icon. When I click on the small document icon, the linked document opens up so I can review it. I then approve the transaction and move on. I would also like to be able to see a "comments" icon next to the task that I can click on to read any comments associated with that task.

For example: Joe, an agent, checks off a task labeled "Upload Exclusive Buyer's Agency Agreement". However, there is no Exclusive Buyer's Agency Agreement needed for this particular transaction. Joe creates a comment that says, "there is no exclusive buyer's agency agreement needed for this transaction because...". As an Admin I get an email notification saying, "hey, Joe just sent you a comment". But I'm out at breakfast with my family, and swipe the email away.

Now I get back to my office late that evening, log into the Admin side of RBO, open up the "Tasks" pane, and scratch my head thinking to myself "which task was it that an agent commented on this morning?" And there is no easy way to tell which agents or which tasks have comments associated with them without actually clicking on the transaction itself and reviewing the "Task Log" for each and every task until I find what I am looking for. That or scour through my emails again looking for the email. If it was right there in the "Tasks" pane, I could say, "oh look, Joe commented on this task", click on it, read the comment, and approve or delete the task. Hopefully that makes sense.

Much appreciated!

Thanks,

Mike